![]() ![]() At all this time the dealer its with me supporting, very nice, service manager, floor manager of shop, senior mechanic and car advisor.ĬONT. When I pick up the car I take a senior mechanic with me and do a test drive before taking the car home, and yes, the problem was there and this guy id the one that swith the tranny into the triptronic mode and things got worse, they offer to keep the car to what i said NO, I called a lawyer and a lemon law specialist, the BBB Auto line and got all my info to filled for arbitration and put preassure on them. Note I did not gave the authorization to "fix it" but lets let that one slide. I was confused, mad, but though OK, its fixed right. I said ready of what you have not touch it cause its there to be studied, he answer that CORP order for them to repair it and that now it has been repaired and good to go and that CORP said they would not repurchase the car cause now it was fixed. they asked me to keep the car for "study" two day later dealer called me as if nothing has ever happened to pick up the cra and that it was ready. we did test drive, they felt the problem, and at the end Matthews told me to reconsider his offers as a repurchase was difficult, but not ruled out. ![]() i said, take this car back, repurchase it from me and that implies getting my money back, they offer a New transmission, said no, a new Q5, said no, another Audi, said no. #4 met for a test drive with two guys from CORP, Matthews,the guy that I spoke to on the phone mentioned and a mechanic, before the test, they asked me what would made me happy. Went strong on the repurchase, AUDI CORP was contacted, talked to them, the guy (Matthews)accused me of saying that i wanted to return the car, that I was trouble and one of those customers that are never happy, dealer could nnot believe his attitude. #3 megatronics was placed, picked up the car and once i got home i had to call to report the problem. #2 same problem, could not fix it, they callem in to pick up and showed them it was there, they said computer not showed anything, but prove existing problem so they call the hotline and the megatronics was ordered from germany. I went to report the problem a month after (I was gone for a while)#1 they did tests, the computer show faults, they re-seted and good to go. OK so Ill tell you my long story so you can decide, I was very honest since the beginning and my problem was that from the second visit and when they ordered the megatronics I requested for them to repurchase the car, and that made them very defensive and at the end they are crushing me. I have been able to demonstrate in all but one test drives my problem, had the megatronics shipped from germany, had the computer not revealing any faults, and if you want to feel it more intense to demostrate, try on the triptronic mode as you slow down, in my car it makes it more dramatic. It's all too familiar as the mechanics not knowing what to do and all. OY man! read the VW DSG post, he has not got the cra back though, we dont know in the end if it was solved, hopefully it was. ![]()
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